续上一个故事，彼此一直在拉距是先让重验货或是先付费。绕过一些关键点，老外之后反脸了，直取D做事不到位向她的老总K老先生投诉了。单单从business english 的视角，这一节的案例都写的技术专业，因此我就不作改动了。那麼我们在一旁静静的看见她们装B吧。
1. 这也是老外发送给K和D的。
Hi K/D,
We relooked into the remittance of USDXXX and found that we had accidently paid you too much. We had now stopped the payment to recalculate. We will send through payment again after recalculation. I wanted to discuss with Dora on the phone but it seems that you are avoiding answering my phone calls.
他一直在注重，是D不接电话。先无论这儿是真的吗的无人接听，但想对你说这是一个500强常见的伎俩，让见到的人对D的印像不太好。谁对到底是谁的错我不知，但你那么一说D就仿佛很不技术专业了。做为500强老鸟，我一见到这一句都是会非常多一个心眼。。。
We do not know what reason you could not arrange our QC’s inspection. There must be some quality issues otherwise you could have arranged our QC to check the goods. We made 30% upfront payment on this product based on the trust to your company. It is unfair that you do not follow our instruction. As my discussion with my boss, we would rather not deliver the skirts if there is going to have potential problem.
依我看，这不许她们重验这件事情也并不简单。原因是什么我就不细究了，终究这不是我们要学习培训的事。
You must communicate with us ASAP as tomorrow is the cutoff date for the skirts!
Regards,
2. 这一封是老外的高层住宅增加的电子邮件。
K,
I would appreciate a phone call from you as dealing with Dora on this matter has not been beneficial for either of us.
（这一句有时候可以谋害一个尽职的朋友了。。。我确确实实是有点儿偏向某一方，但在这里案例我就无须太客观性，总之在听戏。。）
I will await your phone call,
Kind regards
3. 如果我是D，见到下面这一封K的邮件你以为就哭着高喊「领导干部贤明我夫以死相伴」。。：）
Dear XXX,
That has make me so surprised and disappointment （提议大伙儿常用surprise and disappointed这两个优雅地表述不满意的关键字）when I saw YYY’s email. Pls take exactly immediate action to push all thing come back the right way.
I am really appreciated for D has strictly complied with company's policy. And pls clearly to be noted, all her previous and coming actions are under my authorization!
见到没？？这才算是好老总！老外请别TMD搞分裂，就是我使他那样做的怎么样？
Here I would like to list the details again, even thought Dora has shown your side for many times:
QC inspection for TCS:
All of us know well about Q, and they represent the authority in the field. The end customer has enough confidence to them. I have been working together them in the past several years, and really know well for all the procedure. So I think that is no necessary from your side to doubt their QC report.
For make all things come back on the road, and show our strong willing to continue the business I would like to show our procedure(we only accept this solution at this moment):
BABABABABA。。。。。（不列举了）
先表明为什么己方坚持不懈不许你的人来重验是由于 终顾客第三方QC企业早已到了你太闹哪些吵？随后再得出一个轻度的妥协，大伙儿拿主意，有一个下台阶。
We believe above solution is our final accepting solution, and would not accept any future re-negotiation.
坚定不移而文明礼貌。
I would like to reiterate here, D has my all authority under handling this issue. For any future connection pls contact with her directly.
Regards
K
小故事也有的，但我认为这一CASE到这儿就可以了。这双方的邮件都非常好，表述的方法非常值得各位学习培训。
这四节全是从哥们团弟子CLUB的同学们借了的具体实例，而下一节可能是在阿里巴巴外贸圈的来信。